INDOVICKERS

Client Services

Indovickers works hard to build mutually beneficial relationships with our clients. We are commited to ensuring the long-term satisfaction of our clients need. Our team works closely with our clients, from the initial stages of planning, through installation and beyond.

 

Our aftersales support programme offers a full range of services, including: reupholstery, reconfiguration, relocation, product repair and repeat purchasing.

Space Planning

We will help you to create basic plan according to your space and needs. We will also provide a rendered image of the items and rooms to help you visualize.

 

  • CAD Drawing
  • Rendering Image
space planning
project management

Project Management

Having difficulties to manage your project? We will arrange the timeline to make sure that your project will be completed as targeted timeline. We provide end to end service from scheduling, planning, manufacturing, quality assurance, delivery, installation, until handover. Since we’re ISO Certified, we can assure that our product meet strict standards and consistent quality in every order.

 

  • Project Scheduling
  • Production Planning
  • Manufacturing
  • Quality Assurance
  • Delivery and Installation
  • Hand Over

After Sales Service

  • 5 Years Warranty

We are confident in the quality of our products and many items are covered by guarantees and warranties. The 5-year warranty starts on the handover of the product to the customer.

 

  • Product Repair

Since we are manufacturer, we always have every spare part for our product. We will help you to repair.

 

  • Reconfiguration

We are able to help you to reconfiguring our product if you planning it such as a change of layout, number of people in each table.

 

  • Relocation

We will help you to move our product to different floor or even different location to make sure there’s nothing missing in the process.

 

  • Reupholstery

To extend our product lifetime, we provide reupholstery service to our products especially if it using fabric materials.

after sales service
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